Benchmark Auto Sales Favorite Reviews and Testimonials

Great customer service..

Benchmark my favorite car sales in Ashville NC trip time in my new car thanks Benchmark.

Good people who make car buying relatively straightforward. I've been here twice and received excellent service both times

Been customer at Benchmark for 3 times and very happy & satisfied with the cars & service 😀

LV is an awesome salesman. Very patient, nice and knowledgeable. I test drove three cars finally decided on one. I recommend applying online first and then come to store and check him out. Shout out to his CEO (I forgot her name) for pushing my application through, had bank statements instead of paystubs due to my line of work. Paperwork process felt like a breeze once you get approved. Ask about the new car 13-month trade program. Thank you Benchmark Auto Sales.

I had an awesome experience with Jon from Benchmark today buying my vehicle. Thank you guys so much. Go get your next vehicle from them. Fast, friendly and painless deal!

LV is awesome!!🥰🥰He really took the time to help me when no one else would. He has truly been a blessing to me. Don’t hesitate to look him up.

This is a great place to get your car if you have the money but not the credit to purchase a car they are very friendly my salesman was Eddie he has great customer service and makes sure you get everything you want and need I live in Raleigh and I drove to the Ashville dealership he made sure I got the car I wanted great salesman worth the drive!!!

Phenomenal customer service! Jon and the staff today were beyond amazing!

Amazing help, quick friendly and got the car we wanted!! Go see John!

very patient, easy to work with broke everything down very simply , and very good service

Benchmark was the only used car lot I visited. The people there were amazing and patient. They were extremely flexible with vehicle options. I highly recommend Benchmark

The team at Benchmark, Asheville gave me the best customer service experience I can remember. Their people skills relaxed me, communication was outstanding. I was definitely smiling on the way out the door. Wayne is highly recommended. Ask for Wayne & let him know Sandra sent you! You won't be disappointed.⭐️⭐️⭐️⭐️⭐️ 👍👍

Everyone here was a pleasure! I had every question answered and am driving off the lot today a happy camper! Thank you all

I had a great experience, very respectful dealership, definitely will be back to look at more vehicles in the future, highly recommend dealership.

They were very friendly and explained everything for a first time car buyer

Had a vehicle that had been totaled due to hurricane Helene. After my insurance settlement, benchmark worked very well with me to place me into a new vehicle for myself. The whole staff was amazing and very professional, friendly And helpful. I recommend anyone that needs a vehicle to go through Benchmark and you will not be disappointed in their professional service they provide ! Thank you all at Benchmark!

Christy at Benchmark is The Most helpful sweet person ive met!!!!!! She takes time to help you and wont pawn you off on some one else she is very smart and takes her job seriously!!!

Been a customer over 2 years, never late or missed payments. Came in after the devastation from the flood to get a new car. All staff extremely helpful and was able to trade in the previous car for only $100! Very pleased with the outcome.

Eddie was very helpful and helped me trade in my car. I’ve been a valued customer for 2 years and paid all payments on time, and I got to trade my car in for $100 only!! No down payment. They helped a lot and I recommend this!

Benchmark Really, Really, Helped Me! My Vehicle Was Flooded Out And They Gave Me A $1,500.00 Credit, Toward A Down Payment! Thanks Benchmark!

Jon at the dealership was great they helped me with a down payment for a new car cause my other one got flooded they are great people

Great customer service from everyone i interacted with very pleasant atmosphere.

I came here Wednesday of last week (July 17, 2024) badly needing a car, wanting to hopefully buy a car that looked reasonably within my budget; I even completed the online application before coming in. Unfortunately, the car I was looking at had already been sold by the time I got here. Eddie, who usually works at Asheville, happened to be working at this location on this day and he looked at my situation and went out of his way to help bring this beautiful 2006 Toyota Avalon down to Garner two days later! I was able to pick up the vehicle Monday afternoon and I can’t emphasize how much I appreciate the joint effort by Eddie at Asheville and LV over in Garner finishing up things smoothly and overall how thankful I am for the BenchMark Auto Sales team to help me get back out on the road. I definitely recommend applying online & they do have a bigger selection in Asheville so my advice is to apply & follow up in person. LV is very detail-oriented & helpful. The warranty gave me peace of mind before applying and for anyone wondering they also offer full insurance coverage for a low fee as long as you have basic liability. Hope this helps 😃

Eddie was great. Extremely professional even came and picked me up all the way im Maggie Valley explained the car to me extremely well. I love this place.

Jon and all of the employees were amazing. My family has used benchmark for years and we have never been disappointed!!

The award goes to “LV” for greatest customer advocate.!! He fought for me even when I threw in the towel I cannot thank him enough turned my 1 star rating into 5 ⭐️ he called me back and kept me informed, the only one to do this in the months I’ve been with this company if you want a car only ask for him or your experience won’t be as you hoped it would be. Thank you so much He needs all the praise plus a raise!!!

We have been customers here since 2019 and haven't had one single issue with our vehicle! I always recommend taking a used car to a trusted mechanic before buying it regardless of the dealership its coming from, I've heard horror stories about cars from dealership lots and buy here, pay here lots but Benchmark has been nothing but wonderful to deal with and sold us a solid used vehicle at an affordable price and I would recommend them to anyone. The whole team from the sales person to the office personnel is wonderful! I can't speak to the shop because I have been fortunate enough to never have to use them. Thank you Benchmark for making the car buying process smooth and efficient!

Quick and easy process. Ed was wonderful. Quick, efficient , and polite. Left same day with a car. My mother has been buying cars from here for 10+ years they never disappoint.

I was in need of good transportation. The salesman Wayne helped me. The staff is amazing. Friendly from the time you walk in till you leave. Helpful with all questions. Thank you for everything. I got to pay off my vehicle. To the staff Thank You

I was very pleased with the assistance from Jon Wines. Didn’t take me long at all to come in and do the down payment and ride away with my new ride. I’m very pleased and thankful for the time he put into helping me !

We really enjoyed our experience with Benchmark Auto Sales. Eddie was helpful and got us financed in an emergency situation where our car was done for and was able to get rolling again in a very nice Toyota Venza!

Have bad credit? Looking for a quick and honest car dealership? Benchmark Auto Sales is your answer. Ryan worked with me and got me in a car I have been searching for. Thank you, Ryan!

Eddie V was AWESOME and efficient, was able to test drive and purchase all in the same day, super nice people and will recommend to my friends!

Everyone has great customer service and explained everything very clear to me. The down payment and weekly payments were very reasonable.

Had a wonderful experience with Eddie! This was an easy process to go through and everyone was so friendly!

I have been looking for a Honda for months!! Very easy and prompt transaction! These folks are the real deal! I’m sending customers!! Thank you Jon and Christi!!

Benchmark is always so very nice to my family and always goes above above and beyond ❤️ jon was very pleasant and nice

I purchased a car from here on Monday, 03/18/2024 and I’m very ecstatic with how smooth the process went. I needed a dependable car and I have no second thoughts about going to them. LV and Ryan made the process very easy for me! Check them out if you’re in need of a car or SUV! 🫶🏾

Best place ever.They made it possible when everything seemed inpossible .Buying my very first car and couldn't be more happy.

Drove all the way from Fayetteville this was one of the easiest and painless car buying process I will shop with them again

Our experience with benchmark of Asheville was awesome we have had 2 vehicles with them just traded one back in after 2 years with 0 down payment.They made the process easy and was so friendly !!

If I could give this car company 10 stars I would. Customer service was spectacular and they work with you. Everything was explained clearly, car drove very smooth and they put gas n your car. Go get you a car today with benchmark auto!

2nd vehicle with Benchmark, couldn't be more pleased. These guys are easy to work with and super professional in a laid back kind of way. Ed is my salesman, Go see him, I'm telling you guys you won't regret it. They offer warranties and free oil changes with each vehicle. They also now offer collision on their vehicles. One stop shop for your vehicle needs.

This car lot is the best I have encountered they are very nice helpful understanding people they opened a door up that closed on me plenty of times they are clean friendly and I recommend u toothier if u have bad credit they will put u in a car job equal credit

Great customer service John and Cristie helped me when I was hopeless and got me the car I wanted. And took my junker off my hands. Best place I have dealt with in a long time!!!! Highly recommended!!!!

I just left benchmark with my 'new to me' car and John and Paul were fantastic and I'll always recommend them to friends and family who are looking for a car!

Jennifer Fulp i just bought a kia Rio from Jon he done an excellent job with me. Im so happy with the way they worked with me . Thank you Benchmark Auto Sales

Excellent service. Very easy transaction, didn’t take long and I was on my way with the perfect car! Sales people were friendly and very helpful. Great place to shop at if you don’t want to deal with a pushy salesman. Sales team is awesome!!

Very very kind and helpful! Goes above and beyond to really help you and make sure you leave with what you need and what you came for, make sure to ask for Mr Jon W.

Fast, communication was good. Friendly and explained everything up front from the 1500/miles a month 3 yr programs to helping with insurance! Been telling everyone I know with credit issues . Enjoying my Mazda manual !

The absolute best!!! Phillip helped me beyond measure and I am so proud of my purchase!!! I recommend them to everyone who wants a dependable vehicle!!!

I came to benchmark and got a car and Eddie helped me from the very moment I stepped in! He answered all my questions, pointed us in the right direction and was super funny and easy to talk too

Eddie was so helpful, very engaging, and knowledgeable. Pointed us in the right direction and gave nothing but honest feedback. Definitely would recommend!

(Translated by Google) Very well he attended to me both times, he is an excellent employee, very good attention, I recommend this place, and ask for the Latino Eddie who will assist you in the most beautiful mlm language in the world (Original) Muy bien me atiendo las 2 veces es un exelente empleado muy buena atencion les recomiendo wste lugar , y preguntar por el Latino eddie que los atendera en el idioma mas mlm lindo del mundo

Happy crew, good people, good business, and no pressure!!! John was amazing but so was who helped me and I adore him but everyone was truly awesome!!!

My experience at Benchmark has been good. They have friendly people working there, they are very helpful. My husband and I have bought 3 cars from there the first one we had for almost 11 yrs. We are very thankful for Benchmark Auto Sales.

Wonderful place to buy a car . Nice sales people and they really make you feel important. I love my car I bought from them . I got a great deal on a beautiful car . 5 stars !

My experience here was amazing my salesman was John let me just say I came there in a lift and I did not leave in lift got the car i wanted so happy ☺️the Best service I ever got at car dealership the whole staff was amazing nice welcoming I definitely recommend if your in need of a car they are awesome 😎👍🏿

Bought a vehicle a month ago, thought my alternator was going out. I was over my 30 day warranty, Benchmark was more than willing to work with us on correcting the repair. Which turned out to be a minor connection issue with the battery terminal, just wanted to say kudos to their customer service and willingness to go beyond their liability for issues like this!! Thanks Benchmark!!

Very nice, helpful, and patient staff. They were very busy when I went and did not rush through the process and still answered all questions I had. Would definitely recommend. I will be going back for a second vehicle as soon as I can

Very friendly staff! They made the process very quick and easy. Highly recommend

Great sales people. The entire staff was friendly and not pushy at all. They also had a great selection of vehicles. We got a awesome looking and performing fully loaded vehicle. I would 100% recommend giving them a try if your circumstances call for a buy here pay here vehicle. Engine and transmission under warranty as long as you’re making payments!

My old car died, I came to Benchmark. They had what I wanted, at a good price, and the people were friendly and helpful!

Benchmark is a wonderful place, this is a great place for first time buyers, I recommend this business to everyone! Especially Eddie he’s awesome!!